Realtime transcription workflow tracking feature.
24/7 online chat support. Reponsive and informed team.
24/7 online chat support. Reponsive and informed team.
So, you have submitted a 100 minutes audio/video file to your transcription company, at 1pm Tuesday afternoon, and you are assured that the transcripts will be ready by 1pm Thursday afternoon.
That is, in about another 48 hrs you should have your transcripts with you; now what? You wait!
Now let's say you have patiently waited through the 48 hrs period, but then what if you haven't received even a word of notification or the transcripts themselves from your company?
But now, what if we say, you never have to feel this way or have to do all this, ever again, just to get to know about your transcript's status? That's right.
To bridge that gap, we at TranscriptionStar introduce a dedicated iTranscript feature, which is developed to be that source of information for you. With it, you would always be on-the-know about your transcript's Status!
So, track the progress of your transcripts whenever you want, it's fully automated. And, they are simple and straight forward to follow up. You do not have to make calls, send email, or wait for the time to slowly elapse away - never again.
The progress is split into 4 sections:
While at transcription stage you would be notified of its progress via percentage %. Say for example in the above scenario, you should now be able to easily note the progress when 50% of your audio/video file has been transcribed.
Once the transcribers are done with it, your transcripts go through Editing & QA phase, where any possible errors would be corrected. These statuses would be updated accordingly, ensuring that you know that your transcripts would be ready to go, anytime soon.
And when all is done, your transcript will now read the status 'Ready', and will sport a download icon, from where you can simply click to download.
Real-Time Communication:
And for your convenience, we have also integrated real-time chat support with our application. Using which you can get in touch with our customer care executives any-day, any-time.
You can rest assured that your queries will always have an answer!
